Posts

Worst 5 Outcomes of Covering Up Bad Processes with Additional Employees

Image
Bad processes can easily be mistaken for employee shortages. As systems fail to work well, it’s pretty common for employees to complain that they are overworked or unable to focus on their “real” duties due to focusing on an inefficient workflows. A standard response to the employee dissatisfaction is to hire more people to shoulder the load. But, without delving into the problem to determine is your employees are truly overworked, you are only masking a problem that may become a bigger problem, in time. Consider these worst 5 outcomes for adding employees, instead of solving bad processes: You will waste money. Recently, it was uncovered that the Pentagon has over $125 billion in bureaucratic waste, involving many unnecessary positions and employees. How did they get to that point? Many inefficient processes probably demanded the hire of new employees to make things run more “smoothly.” However, what has resulted is a gross display of waste. As you hire additional employees to cove

Top 5 Reasons Your Company Needs to be Growing Fast

Image
Despite the advice recommending that start up businesses grow slowly and at a “manageable” pace, I’m going to suggest that your company should grow fast! While slow and steady may be great, there are so many logical reasons that fast growth in your business makes sense.  Consider these five reasons why your business should achieve fast growth: The world moves fast; so should your business. I always tell clients that your business only runs as fast as your slowest task. And, when the world around you is clicking along at a quick pace, you’re going to be left behind. Do what it takes to achieve consistent growth, move quickly and keep up with the world around you. The Internet makes news instantaneous, sends out products overnight and allows you to reach people around the world in “real time.” A world that moves so fast needs growing businesses to keep up. Technology changes rapidly. Just when you think you have the most advanced methods or software systems, new trends emerge making you

Top 4 Rules for Working Smarter, Not Harder

Image
Inefficiency and disorganization can be two of the biggest reasons people are ineffective in their careers. While it’s easy to attribute failure to laziness or the lack of skills, talent or knowledge, it’s rarely the case. Many times, people are working hard -- and, they know what they are doing. But, it’s just not enough when they could be working smarter. What does it mean to work smarter? It simply means leveraging efficiency and process systems to work for you, leaving you more time to grow your business and focus on the tasks that focus on the future. In my experience as a process systems expert, I’ve identified the top four rules for working smarter, not harder. They are: Develop self awareness : Everybody works differently and has unique strengths. Analyze your habits and determine how your efforts are efficient, what distracts you and ways you can improve. Identify any systems you are having problems with, especially if the process, itself, seems flawed. Recognize your most eff

5 Easy Tips to Streamline Your Excel Experience

Image
I don’t think it’s any secret that I use Excel for nearly EVERYTHING! From sorting data to keeping track of financials, I think Excel is a perfect tool for so many office tasks. But, it is also a seriously underutilized tool by many business professionals. I got to thinking about it - yes, I think about this stuff in my free time! - and, I think one of the main reasons that Excel isn’t used more for various professional tasks is because people are afraid of it. Sure, they know how to put together a basic spreadsheet to add up a column or two of numbers. But, many people who have never had formal training find the software cumbersome and intimidating. The prospect that it could actually make their daily chores more efficient is not even on their radar. But, Excel can truly help streamline your office or business. Try incorporating a few “magic” tricks to help you bolster some confidence and use this tool like a pro! Learn some keyboard shortcuts. Stopping every few minutes to access th

Millennials Drop the "F" Bomb: Flexibility

Image
Choosing when to start your work day. Opting to work from your home office. Meeting with the board through a virtual conference call when your kid is sick. Sounds pretty perfect, right? And, it may sound like a fantasy world to many employers. But, the fact of the matter is that many millennial employees are asking why these aspects of employment can’t be part of their regular work routines. Currently, members of the millennial generation outnumber all others and are major influencers in the work force. They are speaking up loud and clear about the things they want. And, number one on their list is flexibility. But, how can more flexibility be incorporated into a standard work environment? And, why are millennials so intent on finding increased flexibility, unlike anything available to past generations of workers? Work/Life Balance They witnessed their parents struggle to move from one-worker families to two-worker families. Trying to juggle all responsibilities of working and raising

The 3 Worst Ways Your Bad Processes Impact Customers

Image
Only you and your employees know about the bad processes that are slowing down your business, right? While you may assume that nobody else knows about your dirty little secret, it’s very likely that it reveals itself in a number of ways that affect your customers. Unfortunately, a single bad process has far-reaching implications. Take note of the three worst ways your flawed system impacts your customers: Poor customer service : It’s hard to deliver stellar customer service when your employees are bogged down with clunky processes and systems . When employees are consistently distracted by cumbersome invoicing systems, difficult point-of-purchase processes or other chores that take their attention, they don’t have time or focus to make customers happy. Eliminate this problem by fixing processes that don’t work well. Streamline tasks so that they are easy for employees to do, don’t take extreme mental focus and allow them the chance to make an effort to provide excellent customer servic

Business Junk Drawer Items to Deal with NOW

Image
Every business owner has a business “junk drawer.” A business junk drawer contains all of the tasks, chores, problems, issues, etc. that cause you worry, but you just don’t have the time to deal with, at the moment. Clunky invoicing systems, ways of addressing customer feedback or human relations issues may find spots in your junk drawer, among many other chores that nobody in your office likes doing. But, as they sit in that “drawer,” the problems usually get bigger and bigger, eventually causing significant problems as they start affecting your bottom line. While some tasks can sit in limbo for a bit without hurting anything, others need to be dealt with NOW! Take action on items related to: Financial anything -- Whether it’s your invoicing system or your accounts payable processes, these functions are essential to the success of your business. Any tasks that directly affect your bottom line can’t stay in your business junk drawer. Leaving them there is like proverbially putting y